Trust is also built on transparency.

1. Data controller

• Controller: CRUGA REHABILITA
• Company name: CRUGA REHABILITA SL
• Tax ID (NIF/CIF): B26992065
• Registered address: Av. Diagonal, 545, 5ª planta, Les Corts, 08029 Barcelona, Spain
• Contact email: info@crugarehabilita.com
• Phone: +34 695 929 000

2. Applicable regulations

This privacy policy complies with the regulations in force on the protection of personal data, in particular:

• Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR)
• Spanish Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD)
• Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE)

3. Personal data collected

The following personal data may be collected through the website:

• Identification data: name and surname
• Contact details: email address, phone number
• Information included in contact or quote request forms
• Browsing data (through cookies, as detailed in the Cookie Policy)

No special categories of data are collected.

4. Purpose of processing

The personal data provided by the user will be processed for the following purposes:

• Handling enquiries or requests made through the contact form
• Managing requests for information or quotes
• Maintaining professional communications related to the services offered
• Complying with applicable legal obligations

Under no circumstances will the data be used for purposes other than those described here.

5. Legal basis for processing

The processing of the data is based on:

• The user's express consent, given by ticking the corresponding boxes
• The taking of pre-contractual steps, when the user requests information or a quote
• Compliance with legal obligations

6. Data retention

Personal data will be kept:

• For as long as a commercial or professional relationship exists
• Until the data subject requests its deletion
• For the periods required by the applicable legislation

7. Disclosure of data to third parties

Personal data will not be disclosed to third parties, except in the case of:

• A legal obligation
• Providers that supply services necessary for the business (hosting, email, technical services), under the corresponding data processing agreements

8. User rights

The user may exercise the following rights:

• Access to their personal data
• Rectification of inaccurate data
• Erasure (right to be forgotten)
• Objection to processing
• Restriction of processing
• Data portability

To exercise these rights, you may send a request together with a copy of your ID document to: info@crugarehabilita.com

9. Security measures

CRUGA REHABILITA applies the technical and organisational measures necessary to guarantee the security, integrity and confidentiality of personal data, preventing its loss, alteration or unauthorised access.

10. Changes to the privacy policy

CRUGA REHABILITA reserves the right to amend this policy to adapt it to legislative or case-law developments.